doremibetPrivacy Policy

This page describes what we collect when you use doremibet and how we keep that data protected. Your account registration, deposit transactions, sportsbook wagers, and live-table play all generate personal information. We at doremibet treat that information according to standard data-protection practices and are transparent about third parties who may process it.

Our policy applies to all doremibet users regardless of region. We collect data to verify your identity, process your deposits and withdrawals through payment partners (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), manage your account, and comply with applicable law. We do not sell personal data to advertisers or marketing firms unrelated to our operations.

Below we outline what we collect, how we use it, who has access, your rights, and how to contact us if you have concerns.

Data we collect on doremibet

Account registration information

When you register on doremibet, we collect your email address, phone number, and password. These credentials allow us to authenticate your login and communicate with you about account activity, withdrawals, and platform updates. We store email and phone in encrypted form and use them only for account management and compliance purposes.

Identity verification documents

We require a national ID document (KTP, SIM, or passport) before your first deposit settles on doremibet. We collect your name, ID number, date of birth, and document images. Our compliance team verifies this information against your account registration details and anti-fraud databases. We retain identity documents for regulatory compliance, typically for up to seven years after account closure.

Payment and transaction data

Deposits and withdrawals on doremibet generate transaction records. We capture your payment method (e.g., DANA, e-wallet, mobile banking virtual account), transaction amount, date and time, and settlement status. We do not store full card numbers or wallet authentication credentials—payment partners handle that encryption. We use transaction data to reconcile your account balance, prevent fraud, and comply with financial reporting obligations.

Note: We at doremibet retain transaction records for a minimum of five years to satisfy anti-money-laundering and tax-compliance requirements in supported jurisdictions.

Gaming activity logs

When you place a sportsbook wager, join a live-dealer table, or play slots on doremibet, we log your activity. This includes market selection, stake amount, bet slip data, game outcome, and settlement result. We use these logs to reconcile your account balance, investigate disputes, and audit our sportsbook and live-dealer systems for integrity. Gaming logs are retained for two years minimum.

Device and access information

Our servers log your device type (mobile / desktop), operating system, browser version, IP address, and approximate location (country / city level). We collect this to detect unauthorized access attempts, prevent account compromise, and understand platform usage patterns. We do not use location data for marketing; it serves security purposes only on doremibet.

Communication records

If you contact our support team via your doremibet account dashboard or email, we retain your messages and our responses. These records help us resolve issues, train our team, and handle disputes fairly. Support communications are kept for two years.

How we use your data on doremibet

We at doremibet use personal data for specific, lawful purposes:

Account management: Verify your identity, authenticate your login, and maintain your account balance across sportsbook, live dealer, and slots.
Payment processing: Route deposits through e-wallets (local payment, online payment, e-wallet, mobile banking, local payment, online payment) and banks (e-wallet, mobile banking, local payment, online payment), settle your withdrawals, and reconcile transactions.
Regulatory compliance: Meet anti-money-laundering, know-your-customer, and financial reporting requirements imposed by supported jurisdictions.
Fraud prevention: Detect and prevent unauthorized account access, duplicate accounts, and suspicious activity patterns.
Dispute resolution: Investigate wager disputes, payment failures, and account concerns.
Platform integrity: Monitor sportsbook and live-dealer outcomes for anomalies, audit settlement procedures, and maintain system security.

We do not use your data for automated decision-making that has a legal effect on your account. We do not sell personal data to third parties for marketing purposes. We do not profile you for targeted advertising outside doremibet.

Third parties who access your data

We at doremibet share personal data with trusted partners only when necessary:

Payment providers: e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking receive deposit and withdrawal instructions to process your transactions.
Live-dealer studios: Dream Gaming receives your account ID and stake data to seat you at live tables; they do not receive your identity documents.
Anti-fraud databases: We query third-party fraud-detection services with your name and ID number to verify legitimacy; these services do not store your data.
Tax and compliance agencies: If required by law, we may disclose transaction records to regulators in supported jurisdictions such as Jakarta, Surabaya, Bandung, Medan, Semarang, or Yogyakarta.

We at doremibet do not allow third parties to use your data for purposes other than the service they provide us. Payment partners may retain transaction data according to their own policies; we recommend reviewing their privacy statements. We include data-protection clauses in all processor agreements.

Your rights and contact information

Your rights regarding your data on doremibet

You have the right to access, correct, and request deletion of your personal data on doremibet, subject to legal retention requirements. To exercise these rights, contact our support team via your account dashboard or email. We will respond to data-subject requests within 14 business days. Note that some data (e.g., transaction records for compliance) may not be deletable due to anti-money-laundering and tax-law obligations.

You may also object to certain data processing, request portable copies of your data, or ask us to rectify inaccurate information. We at doremibet will honor these requests to the extent applicable law permits.

Cookies and tracking on doremibet

Our website and mobile platform use cookies to remember your login session, remember your language preference, and track page traffic for platform improvement. We use first-party cookies only (set by doremibet domain, not third-party ad networks). You may disable cookies in your browser settings; however, this may prevent you from using doremibet's full functionality.

Data retention and deletion

We at doremibet retain personal data for as long as necessary to provide our services and comply with law. Transaction records are kept for five years; identity documents for seven years; gaming activity logs for two years; support communications for two years. After these periods, we delete or anonymize data unless law requires further retention.

International data transfer

Our servers may sit outside your jurisdiction. By using doremibet, you consent to your data being processed outside your country of residence. We apply consistent security standards regardless of server location and comply with applicable data-protection laws in supported regions.

Contact doremibet

If you have privacy concerns, questions about your data, or wish to exercise your rights on doremibet, contact our support team through your account dashboard. Our team is available in English and Indonesian during standard business hours. We aim to respond to all inquiries within 14 business days. If you are not satisfied with our response, you may lodge a complaint with the data-protection authority in your jurisdiction.

We at doremibet reserve the right to update this privacy policy. Material changes will be communicated via email or a prominent notice on our platform. Continued use of doremibet after such updates constitutes acceptance of the revised policy.

Our services are available only where local law permits. This privacy policy is subject to the laws of supported jurisdictions and does not override local data-protection requirements in Jakarta, Surabaya, Bandung, Medan, Semarang, Yogyakarta, or other regions where we operate.